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Terms & Conditions

By accessing and using Albury Pokies, you agree to be bound by these Terms & Conditions ("Agreement"). If you do not accept these terms, please leave our site immediately.

Eligibility Requirements

You must be at least 18 years old (or the age required in your jurisdiction) to use Albury Pokies. We may ask for proof of age or identity verification from time to time. You confirm that you are eligible to register and play on Albury Pokies under applicable laws.

Geographic Restrictions

We reserve the right to restrict access to our site based on geographical locations, including countries where online gaming is restricted or prohibited by law. If we suspect that a user is accessing our site from an unauthorized location, we may block their account without notice.

Account Registration Rules

To create an account, you must provide accurate and complete information about yourself. You are responsible for maintaining the security of your account and ensuring that only authorized users access it.

One-Account-Per-User Policy

Each user is limited to one account on Albury Pokies. Attempting to register multiple accounts or creating additional accounts without permission from our support team may result in penalties, including suspension or permanent closure of accounts.

Identity Verification and KYC

We reserve the right to request identity verification and know-your-customer (KYC) documents as required by applicable laws and regulations.

Account Accuracy Obligations

You must ensure that all information provided during account registration is accurate and up-to-date. Failure to provide true or correct information may result in suspension, closure of your account, or penalties under applicable law.

Account Security Responsibilities

You are responsible for maintaining the security of your account and ensuring that only authorized users access it. You should:

  • Use a secure password
  • Enable two-factor authentication (if available)
  • Monitor your account activity regularly
  • Report any suspicious transactions to our support team

Login Credentials and Password Protection

You must not share or disclose your login credentials with anyone, including other players or unauthorized individuals.

Restricted Behaviour and Prohibited Activities

We prohibit the following behaviors on Albury Pokies:

  • Multi-accounting (using multiple accounts simultaneously)
  • Collusion or cooperation among users
  • Manipulation of game outcomes
  • Use of bots or automated tools to play games
  • Sharing your account login information with others
  • Engaging in any behavior that may be considered cheating, hacking, or exploiting a bug

Bonus and Promotion Rules

We reserve the right to change or cancel bonuses and promotions at any time without notice. You must comply with all applicable terms and conditions associated with bonus offers.

Wagering and Gameplay Conditions

You understand that your participation in online gaming carries inherent risks, including but not limited to:

  • Loss of funds
  • Addiction or compulsive behavior
  • Exclusion from our site due to non-compliance with these Terms & Conditions or applicable law

Bonus Abuse Prevention

We reserve the right to investigate and prevent bonus abuse at any time. You must comply with all terms and conditions associated with your account, including those related to bonuses.

Deposits and Withdrawals (If Supported by Source Material)

Please note that we do not offer deposits or withdrawals services as part of this agreement. All transactions on Albury Pokies are virtual, and players may only redeem rewards in accordance with our site rules.

Verification Before Withdrawals

To request a withdrawal, you must provide proof of identity verification and sufficient funds to cover any outstanding balance due from previous bonus offers.

Processing and Review Procedures

Withdrawal requests will be processed according to applicable law and regulation. Please note that there may be delays in processing withdrawals while we verify your account information or conduct investigations into suspicious activity.

Responsible Gaming Expectations

We strive to maintain a responsible gaming environment on our site. You are expected to:

  • Play for entertainment purposes only
  • Maintain control over your spending habits
  • Avoid excessive betting or playing patterns
  • Contact our support team if you experience any issues related to problem gaming

Self-Exclusion and Account Restrictions

If you wish to exclude yourself from the site, please contact our customer support. You may also request self-exclusion by reaching out directly.

Game Fairness and RNG Systems

We are committed to maintaining a fair gaming environment on Albury Pokies using random number generators (RNG) certified by third-party auditors.

Technical Interventions or Voided Gameplay

In the event of technical issues, server crashes, or software bugs that may void game outcomes, we reserve the right to suspend gameplay and/or award prizes at our discretion.

Suspension or Closure of Accounts

We reserve the right to suspend or close your account without notice in cases such as:

  • Non-compliance with applicable law
  • Prohibited behavior on site (as listed above)
  • Failure to provide accurate identity verification information

Intellectual Property and Platform Ownership

All content, software, code, trade secrets, know-how, databases, domain names, trademarks, logos, and other intellectual property rights on Albury Pokies remain our exclusive property.

Limitation of Liability

You acknowledge that we are not responsible for:

  • Any loss or damage resulting from errors in gameplay
  • Any technical difficulties preventing access to the site
  • Your failure to comply with applicable laws or regulations